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SHIPPING

Please enjoy UK shipping free of charge via Royal Mail within and up to 5 days

Europe and Rest of World will be charged at a flat rate of £20.  The recipient will be responsible for all import and duty charges in their own country.

RETURNS

Whilst we hope you are delighted with your purchase, we understand that sometimes things are not quite right.

  • You have 14 days following receiving your purchase to notify us of request for a return.

  • In order to notify us of your desire to return your purchase please email studio@lucydelius.co with your order number

  • Items must be returned in an unused condition in their original packaging.

  • All sales are final on bespoke or made to order pieces

  • Returns must be covered by the client

  • Shipping, gift wrap and gift cards are non-refundable

  • In the rare case that you need to return a faulty item - please email studio@lucydelius.co with your order number and picture of the fault.  Once we have these details we will assess next steps.

  • We aim to process all refunds within 14 days of receipt of return.  Credited to the original payment method.

Availability